Founder-led private office

Enter the House

Acquire · Connect

Anyone can collect names. The difficult part is knowing which name matters.

Educate

Education is a sequence, not a provider.

From which environment actually fits the child, to the preparation that gets them there.

Connect · Experience

Belonging, without being named.

The House

Specialist expertise is not the product. Coordinated judgement is.

Claves House is a founder-led private office for families and principals whose lives cross countries, advisers and disciplines.

We create exceptional experiences, coordinate trusted specialists and lead each mandate from first conversation to completion.

What begins with a table can become a relationship that already understands your family when something far more important happens.

What we can handle

Start with something extraordinary. An immediate way in.

Immediate offers

Dining access mandate

The Impossible Table

For exceptionally scarce dining access. Claves interprets the brief, selects the strongest available relationship route, manages the approach, coordinates the evening and develops the right alternative if the original route cannot be achieved. Restaurant acceptance always remains at the venue’s discretion.

Price on application

Discuss this with Claves

Private sourcing mandate

The Birkin Search

A specific Hermès Birkin sourced through trusted independent channels, with authentication, provenance and acquisition terms addressed before purchase. No Hermès partnership is implied.

Price on application

Discuss this with Claves

Private access

The Closed Door

Cultural, artistic or private settings where no standard booking route exists. The mandate begins with the desired experience, then determines whether a responsible route exists.

Price on application

Discuss this with Claves

The commission

Bespoke Requests

If you have something specific in mind, tell us what you would like to arrange. We will develop a tailored proposal around your requirements.

Price on application

Discuss this with Claves

Every engagement is priced individually and confirmed in writing, so you always know the cost before you commit.

Private Editions: proposed commissions, built from the person outward

Mobilise

Borders are logistics, not limits.

Experience · Celebrate

The table is never just a table.

Optimise

Health, run like a programme.

Diagnostics first, then the right route, coordinated through qualified clinical providers.

The Claves Method

Six stages. One brief.

  1. Access

    Reach the appropriate person or institution.

  2. Judgement

    Decide whether that route fits this particular situation.

  3. Relationship

    Activate an established relationship with context and credibility.

  4. Orchestration

    Sequence the adjacent specialists around one brief.

  5. Relationship Advantage

    Seek relevant improvements in directness, priority, flexibility or terms where the relationship permits.

  6. Accountability

    Remain responsible for our agreed work, end to end.

You could have our entire contact book in front of you and still not have Claves House.

The specialist solves their part. Claves holds the whole brief.

See how the method works

Experience

Access with a reason.

Protect

Calm is a discipline.

The Private Office

How we work with you.

We handle your request discreetly and agree the scope of our work with you. Your proposal sets out who is involved and how the work will be coordinated.

  1. Discretion

    Confidentiality shapes how a brief is shared and who needs to know.

  2. Authority

    Scope, authority and expenditure are agreed before commitments are made.

  3. Specialist selection

    The route is chosen for the particular situation and the appropriate professional boundaries.

Mobilise

Movement, coordinated.

Execute · The synthesis

One relationship. The whole picture kept together.

Tell us what you are trying to make happen. We determine the route from there.

The founders

One life. Two dimensions. One House.

Andrea Zagatti, co-founder of Claves House, in profile wearing a dark fedora, patterned scarf and pinstripe jacket.
Andrea Zagatti

Co-Founder · Experience & Access

“How should this feel?”

Andrea represents human understanding, hospitality, taste, cultural fluency and the emotional quality of an experience. He begins with the person rather than the catalogue.

His role is to understand the individual behind the request and make sure the result feels considered, personal and coherent from beginning to end.

Mohammad Ali Shahbaz, co-founder of Claves House, in profile wearing a navy pinstripe suit.
Mohammad Ali Shahbaz

Co-Founder · Strategy & Complex Mandates

“What has to be true for this to work?”

Mo represents structure, consequence, professional coordination, risk and senior decision support. His focus is the system surrounding the request: advisers, dependencies, sequence, institutions and accountability.

His role is to keep the complete architecture visible when several disciplines or stakeholders need to move around one decision.

Meet the House

Many dependencies. One coordinated brief.

A practical example · London → Geneva

A family decides to move from London to Geneva. Nine independent disciplines should not become nine separate problems. Claves brings them into one operating structure and remains responsible for moving it forward.

The specialists remain specialists. Claves keeps the dependencies, decisions and communication inside one brief.

Evidence, without exposure.

Selected mandates

Certain details are adapted or withheld to protect client confidentiality. The point is to show how Claves thinks and executes, not who the client was.

For family offices, private banks and trusted advisers: your relationship remains yours. We expand what it can deliver.

For institutions

Private correspondence

Begin with one conversation.

You do not need to know which Claves service you require. Tell us what you are trying to make happen. We determine the route from there.